Terms of Sales

Preamble

Last updated: January 2023 (dedicated based on Global-e Version: 8.1)
As used in these Terms of Sale “Global-e”, “we”, "our" or "us" means the applicable Global-e Contracting Party, as defined in the paragraph below. Global-e is the sales facilitation and e-commerce partner of LVMH FRAGRANCE BRANDS operating the ecommerce web-stores (“Store Owner” and “Store(s)”, respectively), where GIVENCHY beauty products were made available to you for purchase through the checkout ("Product"). The Stores are available at the following addresses: https://www.givenchybeauty.com/de, https://www.givenchybeauty.com/it, https://www.givenchybeauty.com/es, https://www.givenchybeauty.com/en. The Store Owner has an agreement with Global-e allowing Global-e to act as the merchant of record, in Global-e’s name and on behalf of the Store Owner.

By placing your order to purchase one or more Products (each, an “Order”) through the checkout, you confirm that you have read and understood the Store Owner’s terms of use and these Terms of Sale and the Privacy and Cookies Policy available at: Consumer Privacy Policy (global-e.com) and: Cookies Policy (global-e.com) (which is also available on the checkout) (together, “Terms”) in their entirety, and you agree to be bound by them. These Terms define your legal relationship regarding the checkout, the placement of Orders, and the purchase of Products underlying such Orders.
If you do not agree to the Terms, please do not complete your Order.

These Terms are entered into force in the English language and governed by it. You agree that any translation, if provided, is available for your convenience only (unless otherwise required by applicable law).

If you are placing your Order for fulfilment into one of the following countries, please refer to Annex 1, to access additional and specific terms that apply to you: any destination or country which is a member of the European Economic Area (EEA).

The Global-e Contracting Party under these Terms is the entity listed on your invoice and in the Contact Us page on the checkout. For details and contact information of Global-e Contracting Party please refer to the “Contact Us” page on check out, for information about our Global-e affiliates please follow this LINK.

1. PLACING YOUR ORDER

Placing Orders through the checkout is reserved exclusively for individuals purchasing Products for their own personal use (“Consumers”).
By placing an Order, you represent and warrant that (i) the Order and purchase of Products thereunder is strictly and solely for your personal use, and not for resale, distribution or any other commercial activities; and (ii) you are legally capable (in terms of age and mental capability) of entering into binding contracts per the local legal requirements in the place where you reside. Any Order which is obviously not a Consumer retail sale (e.g. we may not consider an order as a Consumer retail sale when the Consumer purchases more than 5 Products of the same reference, and quantity limits described below may apply) and, more generally, any Order that is fraudulent or presumed as such, will not be accepted. The volume of a given article delivered to a single consumer or postal address could be limited or restricted at any time. For example, quantity limits may apply in relation to Orders of a certain Product. Orders exceeding a certain number of authorized Products could be refused at any moment in time, without prior notice.
Orders are placed through the checkout by clicking on the “Place Order” button (or similar button). The checkout displays the Products you purchase, the price thereof (in €), international delivery costs and fees (“Delivery Costs"), any applicable import or sales taxes (such as Value Added Tax, Goods and Services Tax, Consumption Tax), and, if available for pre-payment, import duties, tariffs and similar costs and fees that may be imposed by the delivery destination (collectively, "Duties and Taxes"). Please make sure you review your Order carefully, identify and correct any input errors prior to placing your Order.
The Store Owner reserves the right to change prices of the Products at any time without prior notice (including if applicable as a result of exchange rate fluctuations). The checkout page will specify the payment methods available for your Order. The availability of such payment methods is dependent on your geographical location.
You acknowledge and agree that: (i) Global-e will use one of its third party payment processors providers ("Payment Processor") to process your payment (while Global-e is acting as the merchant of record), using the payment method you have selected on checkout and it may use the tools, technology or the services of the Payment Processors to process the transaction on its behalf; and (ii) you will provide valid and current information about yourself.
If the payment method you selected for the Order supports pre-authorization mechanism (e.g. most credit/debit cards), then when you place the Order, the applicable amount will only be authorized, and you will be charged on the earliest of up to 5 days as of date of Order or once the Product has been dispatched to you.
If the payment method you selected does not support pre-authorization mechanism, the charge will be immediate upon placing the Order (noting however that specific payment methods may support a different timing and we may not know or be in control over such timing, if applicable. Please check your selected payment method’s terms of service for more details). Please note that you will be charged the full Order amount even if the Order will be dispatched in parts or if it is a ‘pre-order’ or similar type of order.
The Store displays the characteristics of the Products you order. There could be minor differences between the Products you eventually receive and their visual display on the Store or checkout (e.g. in relation to appearance / color / texture / finish) as all pictures and images of Product displayed are for illustrative purposes only. Where dimensions and measurements are provided in the description of each Product, the dimensions may vary slightly in real life, and it is your responsibility to ensure that the actual size of each Product is suitable for your purpose (including whether there is appropriate and safe access to your delivery address for delivery of the Product), please read the descriptions and details of the Products carefully before placing the Order. This clause does not limit or exclude consumer guarantees or warranties which cannot be excluded under applicable consumer rights legislation explicitly prevailing the governing law hereof.

"Product set" means a predefined bundle of products which are represented as one product for sale on the website and that the Customer can add to the basket in one click. The Customer cannot select the Products that compose the “Product set”: the Products are fixed in the product page. This “Product set” may include a discounted Product thus the total price is impacted by this discount. The Products of the “Product set” are added individually in the cart as usual Products and will be delivered as a standard order in a Givenchy wrapping box. The “Product set” is not a physical bundle of products : there is no specific packaging linked to a campaign (Holiday Season, Mother's Day). To obtain a refund of the “Product set”, the Customer must return all the Products composing the set without exception.”

Product personalisation service: LVMH FB offers a free personalisation service for some of its products, which includes the possibility for the Customer to engrave a perfume bottle. The engraved text must not infringe the intellectual property rights of a third party or be defamatory, disparaging, racist, abusive, insulting or threatening, obscene, illegal or discriminatory. LVMH FB reserves the right not to fill an engraving request if it is considered that it is contrary to its image and that of its products.

Custom-Made Discovery Set: The Custom-Made Discovery Set is a set of 3 miniatures (10ml) of La Collection Particulière chosen by the Customer. The Customer has the choice between 12 miniature fragrances to compose the Custom-Made Discovery Set. The miniatures are presented in a refined black Givenchy gift box. The purchase of a Custom-made Discovery Set gives access to the Customer to a unique benefit: -50€ on the next purchase of a 100 ml or 200ml La Collection Particulière fragrance. La Collection Particulière Custom-made Discovery sets are made exclusively for you. Please note that they cannot be returned, exchanged or refunded.

Roblox x Givenchy Beauty: ***Exclusively for Givenchy Beauty Roblox Crew*** From December 4th till December 17th 2023, Get 20% off and a deluxe surprise miniature with 100€ purchase at Givenchy Beauty official Website. Promo code valid once per user. Threshold according to exchange rate. Offer excluding Japan eshop. Offer excluding La Collection Particulière fragrances and Le Soin Noir skincare. GWP as long as stock lasts.

2. ORDER ACCEPTANCE AND CONFIRMATION

The information contained in these Terms, and the data contained on the Store and checkout, constitute only an invitation to contract. Your Order is not accepted (and therefore no commitment is made to sell or provide you with the Products), and no contract for the sale of such Products will come into effect, until you receive an email explicitly stating that the Order has been accepted and confirmed ("Order Confirmation"). The contract is concluded in the dispatch country (where the contract for the sale of the Order is concluded).
The Order is subject to fraud checks and other mandated regulatory checks (such as ‘Denied Parties Screening’). You may also be required to provide additional verifications and information before, and as a condition to, the acceptance of any Order (mainly if there is suspicion that the identity, address, email address and/or payment information were used fraudulently or in an unauthorized manner).
In certain circumstances your Order may be declined or cancelled (in full or in part), whether before, or after an Order Confirmation was received. For example we may, in our sole discretion, decline or cancel (in full or in part), any Orders which did not successfully pass the above mentioned fraud and regulatory checks, any abnormal Orders, any Orders which are suspected to be placed in bad faith, Orders which were not placed by Consumers, Orders in which the payment information you provided cannot be verified, or if a Product included in the Order is unavailable.
We also reserve the right, in our sole discretion to decline or cancel an Order (in full or part) in case of actual or suspicious circumstances (related to us, you or any third party) of a good faith, genuine or honest error, mistake or misunderstanding (an “Error”) where without such Error the Order would not have been accepted or dispatched and a contract to sell the Product(s) underlying the Order would not have been agreed to. An example could be a speciously low price for an item otherwise costing significantly more and not in the context of a ‘sale’ or special promotion. We will be under no obligation to honor an Order in such erroneous circumstances.
In each event described above where an Order was cancelled or declined, you will be refunded in accordance with these Terms (provided your payment was processed successfully).
Quantity limits (per order, per address or otherwise) may apply in relation to certain Products, and exceeding Orders could be declined at any time for that reason, without notice (please refer to article 1 above).
We are not required to provide a reason for declining or cancelling any Order, though we may do so in our sole discretion.